We guarantee that when properly designed systems are installed, maintained, and operated in accordance with manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. If your desire comfort is not achieved, we will make any modifications or repairs necessary to reach the desired temperature at no charge to you for a period of one year.
If the compressor in your air conditioner fails during the first five years of ownership, or the heat exchanger in your furnace cracks during the first ten years of ownership, we will remove the entire unit, rather than the component and install a complete new one. If you’ve purchased a ‘lemon before’, you’ll truly appreciate our commitment to your long-term satisfaction.
Anyone can make something less expensive by cutting corners and pricing it for less. So, it’s important to know what is and is not included in any heating and cooling system you choose for your home. Our price guarantee is our promise to you that you cannot find a comparable installation for less…or we’ll pay you $100 over the difference. All we ask is that it is a current published ‘apples-to-apples’ comparison.
Our installation technicians are the best in skill, attitude and workmanship.
They’ll care for your home and complete the job with speed and precision. They wear floor savers, clean up when they are finished and take personal responsibility for your satisfaction. They are polite and courteous and will not smoke or swear in your home. If, when they finished in your home, they have not performed in accordance with these high standards, we’ll refund whatever amount of the purchase price you feel to be fair.
We are a full-service company and have a staff of qualified service technicians that are there to serve you in the event your system is having problems. Our guarantee to you, is that when we arrive, we will have your system up and running within 24 hours of our arrival or we will give you $200.00 to compensate you for your inconvenience. (Excludes Sundays and Holidays)